We maintain stock to ship our items quickly. Contact us to confirm availability.
White orders require an additional 2-4 days due to hand painting (drying: 4-8 hours per coat).
🌿 Shipping :
Free, priority and secure delivery to avoid damage.
🌿 Personalization :
Indicate your unique wishes in the “Add your personalization” section.
🌿 Materials and manufacturing :
Environmentally friendly plywood (6-8 mm), hand painted and polished.
Small natural imperfections (cracks or wood textures) make each piece unique. No returns for these reasons.
Easy attachment: double-sided adhesive tape and nails included.
🌿 Problems at reception :
If the item is damaged, provide:
The ordered sentence.
Photos of damage and packaging. We will send a replacement after receiving the information.
🌿 Additional notes :
Colors may vary depending on lighting and screens.
Import taxes to be expected for EU and USA. We do not cover or influence these charges. No refunds in case of refusal of goods.
No returns for personalized items.
Related product
FAQ
We will send you an email with your tracking number. You can also find it in the "My orders" section of your customer area.
Contact us at info@muralis.store to request a new shipment (specifying the delivery address: home or work) or a refund.
To request an address change, write to us as soon as possible at info@muralis.store
We operate on a just-in-time basis to ensure rapid delivery, which unfortunately does not allow you to choose the shipping date of your order.
Contact info@muralis.store as soon as possible to check if it is still possible to obtain gift wrapping.
You can pay for your order by Visa, Mastercard and American Express and also by Paypal.
We invite you to try again with another payment method. If this still does not work, we invite you to empty your caches and cookies of your browser (Chrome/Safari/Firefox), then try the operation again after refreshing the page.
Log on to https://muralis.store/pages/contact to explain your situation and immediately receive a solution adapted to your needs.
Log in to https://muralis.store/account/login to explain your situation and immediately receive a solution tailored to your needs. Or contact info@muralis.store
Returns are accepted within 14 days/or more, see product following receipt, except for personalized plates, which are not returnable. In case of receipt of a damaged product, please contact us at the following address info@muralis.store